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The US has decided that Southwest’s customer service failed during flight cancellations last winter

Published Thu, 21 Nov 2024 19:45:19 GMT

DALLAS (AP) — Federal regulators have told Southwest Airlines that the carrier failed to provide enough help to travelers who were stranded during massive cancellations last December, and the airline could be subject to a fine.Southwest said in a regulatory filing Monday that it can’t estimate the cost of a fine and damages from lawsuits stemming from nearly 17,000 canceled flights last December.Southwest said the U.S. Department of Transportation told the airline Friday that “it has determined the company had failed to provide adequate customer service assistance, prompt flight status notifications, and proper and prompt refunds and that the assessment of a civil penalty is warranted.”The government indicated in January that it was investigating Southwest over the service collapse, which stranded more than 2 million travelers and cost the airline at least $1.1 billion in lost sales and extra costs including refunds.Southwest said in a quarterly financial filing Monday t...

Enterprise CEO says rental car prices have moderated as supplies have improved but remain high

Published Thu, 21 Nov 2024 19:45:19 GMT

DETROIT (AP) — When Enterprise started to see automobile supply problems after the pandemic hit in 2020, the car and truck rental, fleet management and mobility company decided to cater to its long-term customers.Chrissy Taylor, CEO of the newly renamed Enterprise Mobility, emphasized rentals to businesses and insurance companies with clients whose cars were damaged in crashes. Now that travel has made a comeback, Taylor sees rental cars growing again, but says most of the St. Louis-based company’s business is still with its core customers. Enterprise is now up to more than 2.3 million vehicles in its fleet, more than it had right before the pandemic.Taylor talked with The Associated Press about where her business is headed, the resurgence in travel, and rental prices. The answers have been edited for length and clarity.Q: With a shortage of cars and trucks during the pandemic, but leisure travel making a big resurgence, what’s going on with your business now?A: A third ...

Celebrando a los cuidadores: las alegrías de cuidar a un familiar enfermo o lesionado

Published Thu, 21 Nov 2024 19:45:19 GMT

El siguiente contenido ha sido creado en colaboración con Kaiser Permanente. Este contenido no representa las opinions del equipo editorial de Telemundo Washington. Haz clic aquí para conocer más sobre Kaiser Permanente.Jeffrey Kohn y Susanne Matthiesen se sorprendieron cuando descubrieron que su hijo de tres meses, Quinlin, fue diagnosticado con síndrome de Shwachman-Diamond, una condición hereditaria que afecta principalmente la médula ósea, el páncreas y los huesos.La noticia que cambió sus vidas los colocó en una nueva categoría, recuerda Matthiesen. “Afecta muchos aspectos de su salud. Somos parte de la generación sándwich, donde cuidamos de adultos mayores y de niños con necesidades especiales, además de nuestra propia salud”.El cuidado, al igual que lo que hacen los padres de Quinlin tanto para un miembro mayor de la familia como para su hijo, se define ampliamente como el acto de cuidar a aquellos que no puedan cuidarse a ellos mismos. Sin embargo, este reto tien...

El gobierno de Biden revela acciones para combatir el antisemitismo en los campus universitarios

Published Thu, 21 Nov 2024 19:45:19 GMT

WASHINGTON DC– El gobierno de Biden dará a conocer este lunes nuevas acciones para combatir el antisemitismo en los campus universitarios después de un aumento “alarmante” de incidentes desde que comenzó la guerra entre Israel y Hamas a principios de octubre.Los departamentos de Justicia y Seguridad Nacional se están asociando con las autoridades universitarias para rastrear la retórica relacionada con el odio en internet, y proporcionar recursos federales a las escuelas, según el plan, que fue compartido exclusivamente con NBC News.Se ha designado a docenas de expertos en ciberseguridad y seguridad protectora del DHS para que interactúen con las escuelas mientras navegan en entornos increíblemente tensos, dijo un funcionario de la Casa Blanca. Jurado recomienda la pena de muerte para autor de masacre en sinagoga de Pensilvania Kanye West elogia a Hitler y niega el Holocausto en una entrevista El segundo caballero Doug Emhoff y el...

Manuel Neuer’s long-awaited return boosts Bayern but ‘Klassiker’ at Dortmund will be the real test

Published Thu, 21 Nov 2024 19:45:19 GMT

DUESSELDORF, Germany (AP) — Manuel Neuer is finally back for Bayern Munich. He won’t get much time to settle in before the “Klassiker” with Borussia Dortmund.Neuer’s long-awaited return Saturday from a broken leg, nearly a year after his last club game, was overshadowed by the action elsewhere on the field, with a spectacular Harry Kane goal and three red cards as Bayern won 8-0 against Darmstadt.It wasn’t the gentle post-injury introduction for Neuer that the score suggests. It was goalless at halftime before Darmstadt’s defense crumbled and Neuer faced four shots on target including making a solid save from Marvin Mehlem at 0-0.For a goalkeeper whose passing is so central to his game, the Darmstadt game wasn’t ideal practice either. Coach Thomas Tuchel had flagged up before the game the need for the 37-year-old Neuer — who broke his leg skiing in December — to get used to playing with a new-look team including off-season signing Kim Min-jae at center ...

Leipzig midfielder Dani Olmo set to be out for the rest of the year with shoulder injury

Published Thu, 21 Nov 2024 19:45:19 GMT

LEIPZIG, Germany (AP) — Leipzig will likely have to cope without Dani Olmo until the new year after the Spain midfielder injured his shoulder, coach Marco Rose indicated Monday.Olmo separated the acromioclavicular joint between his collarbone and shoulder blade shortly after coming off the bench in Leipzig’s 6-0 win over Cologne on Saturday. It was only Olmo’s third appearance since returning from a knee injury picked up while playing for Spain in early September and came three days after he scored against Red Star Belgrade in the Champions League.“I have great trust in the guys, in the squad, in our quality. It’s a shame that he’s not here and now we just need to keep it together without him until shortly before Christmas,” Rose said, calling Olmo an “irreplaceable key player”. Leipzig next plays Wolfsburg in the German Cup on Tuesday and its last game before the winter break is Dec. 19 against Werder Bremen. Olmo is set to miss Leipzig’s final three C...

Court arguments begin on blocking Trump from the presidential ballot under the ‘insurrection’ clause

Published Thu, 21 Nov 2024 19:45:19 GMT

DENVER (AP) — Efforts to use the U.S. Constitution's “insurrection” clause to bar former President Donald Trump from running for the White House again entered a new phase Monday as a hearing began in the first of two states' lawsuits that could end up reaching the U.S. Supreme Court.A weeklong hearing on one lawsuit to bar Trump from the ballot in Colorado got underway, while on Thursday oral arguments are scheduled before the Minnesota Supreme Court on an effort to kick the Republican former president off the ballot in that state.At the start of Monday's hearing in Colorado, the judge rejected a Trump motion that she step aside because she once contributed money to a liberal group.Whether the judges keep Trump on the ballots or boot him, their rulings are likely to be swiftly appealed, eventually to the U.S. Supreme Court. The nation's highest court has never ruled on the Civil War-era provision in the 14th Amendment that prohibits those who swore an oath to uphold the Constitution...

You can watch a thousand-pound pumpkin get carved on Halloween

Published Thu, 21 Nov 2024 19:45:19 GMT

DENVER (KDVR) — One of the largest pumpkins grown in Colorado will be on display Tuesday, and you can watch it be carved.On the concrete pad at the top of the UMB Amphitheater at the Denver Botanic Gardens sits a pumpkin that weighs over a thousand pounds. Did you know a Denver woman named the Ouija board? On the morning of Halloween, the process for the hours-long pumpkin carving begins.Pumpkin carving at Denver Botanic Gardens. Courtesy of Denver Botanic Gardens.Pumpkin carving at Denver Botanic Gardens. Courtesy of Denver Botanic Gardens.Pumpkin carving at Denver Botanic Gardens. Courtesy of Denver Botanic Gardens.The pumpkin, named "Sweet Love," was grown in Parker and weighs 1,687 pounds, according to the Denver Botanic Gardens.Starting Tuesday morning, professional pumpkin carver Willy Tuz begins the four-hour endeavor of etching a botanical design into "Sweet Love."The carving of pumpkins follows centuries worth of history, which started in the 1600s when people in Ireland...

Donald Trump (still) can’t find Hungary on a map

Published Thu, 21 Nov 2024 19:45:19 GMT

Someone get Donald Trump a map!Less than a week after the former U.S. president confused Hungary and Turkey — calling Hungarian Prime Minister Viktor Orbán the leader of Turkey — Trump got Hungary’s borders all wrong.“Did anybody ever hear of Viktor Orbán? He’s the head of Hungary. Hungary fronts on both Ukraine and Russia,” Trump said on Sunday during a rally in Sioux City, Iowa.While this time Trump did match the leader to the correct country, Hungary does not border Russia. The countries are about 1,000 kilometers apart at their closest point.This was not the first time Trump has implied Hungary borders Russia, as he made the same mistake at a rally last week in New Hampshire.The Trump-Orbán love story is not a new one, but the relationship has been blossoming of late amid Orbán’s isolation on the European stage.On Sunday, Trump called Orbán a “very powerful player” and a “very tough guy,” praising the Hungarian leader for not allowing migrants into his country. In turn, Orbán ha...

DHS and Mass. to host work authorization clinics for migrants in emergency shelters

Published Thu, 21 Nov 2024 19:45:19 GMT

State officials next month plan to host a clinic to help migrants living in emergency shelters to obtain work authorizations.In a partnership with the U.S. Department of Homeland Security, Gov. Maura Healey’s administration plans to host the work authorization clinic for migrants during the week of Nov. 13.The administration announced Monday morning that the state plans to organize appointments and provide transportation from shelter sites to the clinic, which will take place somewhere in Middlesex County.“We are glad that the Biden-Harris Administration is hosting this clinic with us, which will help process work authorizations as efficiently as possible. Many shelter residents want to work but face significant barriers to getting their work authorizations,” Gov. Healey said in a statement. “This clinic will be critical for building on the work that our administration has already been leading to connect more migrants with work opportunities, which will ...